Better Business Bureau
430 S. Glenstone
Suite A
Springfield, MO 65802
Phone: (417) 862-4222
Fax: (417) 869-5544
Email Us
Visit our website
Map & DirectionsOffice Hours:
Monday - Thursday
8:30 AM - 4:30 PM CST
Friday
8:30 AM - 3:00 PM CST
Saturday & Sunday
Closed
Start With Trust
BBB of Southwest Missouri opened for business June 22, 1933. George Bender was the first president and CEO for the new organization. BBB of Southwest Missouri is now on its forth president & CEO, Judy Mills. Mills took the reigns in 2005.
BBB’s vision is to be an ethical marketplace where buyers and sellers can trust each other. BBB’s mission is to be the leader in advancing marketplace trust. BBB accomplishes this mission by:
* Creating a community of trustworthy businesses
* Setting standards for marketplace trust
* Encouraging and supporting best practices
* Celebrating marketplace role models, and;
* Denouncing substandard marketplace behavior
BBB is your key advisor, most reliable evaluator and most objective expert on the topic of trust in the marketplace.
June 2010 BBB Accredited Businesses
The following is a list of companies in Southwest Missouri who became BBB Accredited Businesses in the month of June! Welcome!
America's Tree Service LLC
Dooley Roofing Company
Gayles Automatic Transmission Co
Home Team Realty ES, LLC
Insurance Physicals of Southwest Missouri, Inc.
J A Byrd Exterminating Co
Lacknothing Services, LLC
Logos of Missouri Inc
Masterpiece Custom Cabinets, LLC.
Matt's Quality Roofing LLC
Melvin's Plumbing
Mow, Trim, Blow & Go, LLC
RCBA Architects
Redico Industrial Supply Inc.
Rhino Fitness
S T D Flea Market
Steak Out
Table Rock Drywall
The Powderhorn
The Tanning Edge
Vanzandt's Affordable Auto Repair
BBB Services Offered
* BBB Reliability Reports on companies to assist in making informed purchasing decisions
* Informational reports on charities to assist in making informed charitable donation decisions
* Advertising review program to ensure ethical advertising in the marketplace
* Consumer awareness education through events, presentations, brochures, speakers for community centers and schools, etc.
* Neutral, third-party dispute resolution through conciliation, mediation and arbitration.
BBB Reliability Reports
We offer free reports on businesses that provide background, licensing, consumer experience and other information such as governmental actions. These free reports are available for businesses that have – and have not - been evaluated against BBB standards for ethical marketplace behavior. Before you buy, check out the business you are thinking of doing business with. Check our BBB Reliability Report.
BBB Reliability Reports InformationBBB Structure
BBB is the authority on trust in the marketplace. BBB sets and upholds high standards for ethical marketplace behavior. BBB accreditation is a coveted honor earned by elite businesses and charities. BBB is the preeminent resource to turn to for objective, unbiased information on businesses and charities. Our free BBB Reliability Reports and BBB Wise Giving Reports help you make the right purchasing or donation decision. BBB is also a significant distributor of consumer and business education information and tips and alerts about marketplace scams. BBB also offers dispute resolution programs for consumers and businesses when there is difference in viewpoints.
The first BBB was founded in 1912. Today, 124 BBBs serve communities across the U.S. and Canada, evaluating and monitoring more than 3 million local and national businesses and charities.
The Council of Better Business Bureaus(CBBB) is the network hub for BBBs in the US and Canada. Like BBBs, CBBB is dedicated to fostering honest and responsive relationships between businesses and consumers -- instilling consumer confidence and advancing a trustworthy marketplace for all.
The Canadian Council of Better Business Bureaus(CCBBB), established in June of 1966, is the coordinating and licensing body for fourteen Canadian BBBs that serve communities and marketplaces across Canada.
BBB Military Line
As a partner in the Department of Defense (DoD) Financial Readiness Campaign, BBB Military Line® brings BBB services to military personnel (including Reservists and National Guard), retirees, DoD civilians, and their families.
Through Memoranda of Understanding with the Army, Navy, Air Force and Marine Corps, and through status as a Coast Guard Qualified Organization, BBB Military Line offers a variety of free services and consumer education to the military via local BBB outreach as well as on the Web.
Our Commitment To You!
To accomplish our mission, we commit to the following values to guide all of our decisions and behavior, with each other and with all those we serve:
* Excellence
* Integrity
* Teamwork
* Trust
* Respect
BBB Accreditation
If a business has been accredited by the BBB, it means BBB has determined that the business meets accreditation standards which include a commitment to make a good faith effort to resolve any consumer complaints. BBB accredited businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB Code of Business Practices represents standards for business accreditation by BBB. Businesses based in the United States and Canada that meet these standards and complete all application procedures will be accredited by BBB. The Code is built on the BBB Standards for Trust, eight principles that summarize important elements of creating and maintaining trust in business.
BBB accreditation does not mean that the business’ products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business’ product quality or competency in performing services.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation
BBB Auto Line & Dispute Resolution
Founded in 1978, BBB AUTO LINE is the nation's oldest and most respected auto warranty dispute resolution program. Information about BBB AUTO LINE rules, procedures and participating manufacturers is included on this site to help you understand the process.
BBB AUTO LINE proceedings are informal. In fact, most cases can be resolved through telephone discussions facilitated by BBB staff. Disputes not resolved by agreement may proceed to arbitration.
Arbitration is an informal hearing at which the consumer and manufacturer's representative present their views of a dispute to a neutral third party, the arbitrator, who will decide how the dispute will be resolved.
BBB's goal is to successfully resolve complaints involving buyers and sellers in a fair and timely fashion. This includes complaints involving consumer-to-business and business-to-business transactions that involve the advertisement and/or sale of a product or service. Information concerning the nature and resolution of complaints filed with BBB is used in developing BBB Reliability Reports on companies
BBB Online
BBBOnLine promotes trust and confidence on the Internet by allowing businesses with Web sites to display the BBB Accredited Business seal online following confirmation of their adherence to the BBB Code of Business Practices, including its online standard.
BBBOnLine sealholders are BBB Accredited Businesses. As part of the accreditation process, the business has been determined to meet truth in advertising guidelines, to disclose information about their business and its policies, to follow basic privacy and security practices, and to respond appropriately to problems that arise.
Search the database of online businesses that have met our standards for trustworthy Web sites to find the goods or services you need. And when you see a BBB Accredited Business seal on a Web site, be sure to click on it. The seal should link to a page confirming the business is BBB accredited. Be cautious if the seal is not linked to a BBB page confirming accredited business status. It could be a sign of unauthorized use of the mark.
Find us in: Springfield, MO