Andy's Frozen Custard
440 S. Campbell
Springfield, MO 65806
Phone: (417) 881-3500
Fax: (417) 881-3571
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True Legends aren't born every day....just ever hour here at Andy's!
Andy's Frozen Custard was founded by John and Carol Kuntz. Their first location opened in Osage Beach, Missouri in 1986. They named the business after their son Andy. They moved their operation to Springfield, Missouri. Today, Andy and his family serve the world's best custard in four states at 13 locations.
Andy's Frozen Custard is a quick service frozen dessert business. We are a freestanding restaurant with drive through and walk-up service windows. We sell only frozen custard treats. Andy's has a wide variety of treats from simple vanilla or chocolate cones to seasonal favorites like our Pumpkin Pie Concretes and Strawberry Shortcake Sundaes.
We have some very unique approaches to how we do business; unique in the fact that not many businesses have the same philosophies that were common some time ago. Innovation in many of today's restaurants has translated into efficiency and cost effectiveness. When was the last time you went to a restaurant and said to yourself, "That sure was efficient. I can't wait to go back."? Our approach has been fairly simple. Hire great people, treat them right, and try to get the product in as many peoples mouths as possible. If you are in the service business, you have to hire people that have a strong desire to serve. Pay them above average, train them well, and demand nothing but the best.
Andy's Frozen Custard focuses on three main aspects of our daily business: product quality, customer service, and community involvement. Our efforts in these areas are what makes us unique in our market. There are many other things that go into running a business of any kind, including ours, but these core focuses have the most impact on us.
Legendary Custard & More
Andy's Frozen Custard is made fresh hourly and served at its peak for a flavor experience you can't get anywhere else.
We use only the freshest ingredients for the best tasting treats possible: from the country's finest milk, sugar, eggs and cream, to fresh-picked seasonal berries and homemade brownies that taste just like Grandma's.
Our frozen custard is served by Andy's fanatics with pride, to help you feel like a kid for a while.
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Customer Service
Our customers are our family and we treat them as such. When each customer pulls up and we first ask them how they are, that sets us apart from our competitors. The interaction that one little question starts is amazing. Someone who is already starting to tell us their order will stop and ask us how we are in response. Or, someone might tell us they have had a horrible day and then we make it our mission to put a smile on their face before they leave. When we can truly interact with our guests rather than just filling their order, we have succeeded.
In order to achieve this result, we take a unique but simple approach with our employees; hire great people and treat them right. If you are in the service business, you have to hire people that have a strong desire to serve. Pay them above average, train them well and demand nothing but the best.
Product Quality
Andy's number one focus is Product Quality. We use only the finest ingredients in our mix. The custard is always served within one hour after it is made. Our brownies, pumpkin and apple pies, shortcake, and cookies are baked fresh every day at the store. Our nuts are roasted fresh every week in downtown Chicago and shipped next day to our store. All of our fruits are real; we don't use syrups or sauces. All of these things are combined with very extensively trained employees to make the best treats ever. We guarantee satisfaction. If anyone doesn't think their treat is the best they have had anywhere, we will give them their money back.
Community Involvement
Community involvement is necessary to keep our community thriving. Please notice our efforts in the "corporate citizenship" section. It makes us feel good to be able to help so many organizations and to see the benefits they provide to so many individuals. Without the contributions of local businesses, many organizations would simply not survive. Andy's is pleased to help.
Andy's mother, Carol Kuntz, started a tradition many years ago. Her belief was that she wanted every child to have an Andy's treat, at least once a year whether they could afford it or not. So she started the Andy's tradition in which we donate custard to the elementary schools in our communities. Since its inception it has been a very successful way to fulfill Carol's dream.
Community involvement is also good for business; it can be one of the strongest marketing tools you can use. The more the public sees us helping them, the better image they have of us. When an organization will come to us for a donation, we almost always give something. Everyone involved with that organization might then think about coming to Andy's instead of one of our competitors.
The Yum Squad
Craving the Pumpkin Pie Concrete? Counting down the days until the Strawberry Shortcake Sundae returns? Tell us a little more about yourself so we can send you even more about Andy's, including updates, store openings, specials and invitations to Andy's events!
Sign up for Andy's Yum Squad at eatandys.com and you will receive a Free Cone. You will also receive a Free Sundae on your birthday.
Find us in: Springfield, MO